"Great hotel in the heart of Tromsø. It’s next to a really great pizza restaurant (Yonas) and it has a beautiful view of the fjord and mountain. Breakfast was good and the room was comfortable."
"The most recommended place in Tromso! The kitchen utensils are extremely complete! I stayed there for many days and it was very comfortable, as if I was at home. There are large supermarkets downstairs, which is very convenient for shopping. It's walking distance everywhere, five minutes' walk to the boat ride and ten minutes to the departure point for various activities. There are shops wherever you go downstairs. Less than five minutes away from the bus station ~ very convenient to the airport"
"Hotel gave us a complimentary upgrade after knowing that we were travelling for our honeymoon! Room was clean and spacious. Toilet floor was heated, definite plus point!"
Very Good
119 reviews
8.9/10
1 night
From TWD 3,315
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"The room has a living room that is quite big, the living room has a sofa bed, the dining room kitchen is connected, and the kitchen has a dishwasher, which is quite good.
There is a supermarket seven or eight minutes walk away. It is very convenient to buy things and cook them by yourself.
The only downside is that if the living room wants to sleep, the curtain is not wide enough to block the lights outside, and it is a bit bright at night."
"The front desk service was very good. When I arrived at the hotel, there was no room available. The hotel staff told me that I could check in in 2 hours. I could go around first and then check in. I could also rest in the restaurant. They were gentle. This hotel is close to the meeting point of Aurora tour and dog sledding tour, which is very convenient."
"Clean and hygienic, good service attitude, enthusiastic to call for us, show the way, introduce the attractions. You can store your luggage after check-out, and there is coffee, hot water and small cookies in the lobby for free."
"The hotel is super clean and smells great. The two beautiful ladies at the counter are really cool. I’ll say, if I come back to Tromsø, I will only stay at this place!"
"I recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay."
"The location is very good, very close to the supermarket, and there are many restaurants nearby. The only shortcoming is the non-stick frying pan provided. It has many scratches and cannot be used. The electric kettle feels very old and has not cooked anything."
With a stay at New Studio Apartment in Tromso - Aurora Hotspot in Tromsø, you'll be within a 10-minute drive of Tromso Fjords and University of Tromso. This apartment is 3.2 mi (5.1 km) from Polar-Alpine Botanical Gardens and 4 mi (6.5 km) from Tromsø War Museum.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Make yourself at home in one of the 2 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include electric kettles and washers/dryers.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
8.9/10
Very Good
TTravelifeJoI would rate this budget hotel 2/5. The location is its main advantage, conveniently situated close to key attractions and transportation. However, the overall experience was disappointing.
The service was poor, I was charged twice for my stay, and the refund process takes time. Luckily trip.com helped me to liase, and I received reply from hotel very soon. I can see hair in sink and stain on pillow case when i juat entered the room.
For a budget hotel, the price was extremely high and did not match the quality of service or facilities provided. The rooms were basic and lacked amenities, making it feel overpriced and not worth the cost.
While the location is excellent, the subpar service and lack of value for money make it hard to recommend this hotel. There are likely better options in the same area at a more reasonable price.
NNev VerGood location near the airport by local bus within 5 min. View of the mountain is very nice. The staffs are helpful. The room is clean and everything is good except there is no amenities, besides body wash, shampoo and conditioner which is pretty enough.
GGuest UserIt was my 3rd time in this hotel. A room with a view of the water is always crucial. Because the view is simply unbeatably beautiful.
This was the first time we have stayed for a whole week. Unfortunately, there were some things that were not so ideal. The included food is generally a great thing. Eating out is expensive, especially in Scandinavia, so it is nice that it is included in the price. However, we noticed that the food on offer was quite repetitive. And the hot dishes in the evening were only very lukewarm. What was really not so great is that you have to actively request the cleaning service yourself. We did that, but the room was not cleaned (especially the bathroom), only the towels were changed and the soap dispensers refilled. And when you are there for a week, you notice that there is only a small corner to hang things up, which is very little. So we had both armchairs full, which was sometimes really chaotic and you had to keep tidying up.
The staff are very nice and friendly, though. And the location of the hotel is also pretty unbeatable. Everything is close by. Since we had a whole day of rain/snow and didn't leave the hotel at all, we realized that the option of going to a warm sauna or swimming pool, or booking a massage or cosmetic treatment at the hotel would have been nice. But I would still come back again and again just for the view ;-)
GGuest UserI had a studio corner room. snug as a bug in a rug.
very clean hotel. liked that I could decide when to have room cleaned.
staff always helpful.
loved the coffee in the lobby, especially early in the morning.
recommend this hotel.
very well run.
GGuest UserAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
피피스팤The biggest merit seems to be that you can see it without going on an aurora hunt.
The harmonious scenery of the pier and the snow-capped mountains made me feel at ease. Although it is over an hour from Tromso, it is still worth it.
On the way there, I saw a reindeer ranch, dog sledding, and off-skiing.
GGuest User+ Great location
+ Fantastic Breakfast
+ Lovely harbour view and while it was down to luck, we enjoyed the northern lights from the comforts of our room.
- Restaurant was really busy. No system in the morning and the staff hanging around are mostly there to clean up the used dishes. There should be a queue system when the restaurant is full. Additionally, night time service seems to be overwhelmed with tour (cruise?) group and conference guests, which is understandable especially if you don’t have a reservation. But staffers should inform diners if it would take more than an hour to serve the food.
- Reception not always the friendliest, though they do try to be helpful.
OONG JesslynI didn’t read my email. They sent an email after 8pm informing us our key details as we check in at 11:15pm. Everything is so good, key pick up, drive to room and park beside our cabin. U can view stars from the room ceiling window. There’s a balcony with table and chairs, view of snowy mountains, damn beautiful. We drove out at night away 20mins from cabin and found our fist northern lights at 1:20am super excited!!! This lodge is fantastic we will back to stay if we come back to Tromso.
SSheereenA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
生生け花・Hotel highlights
There are two bus stops within a 3-minute walk.
It takes 7 minutes by bus to get to the center of Tromso, and 20 minutes by foot.
・Facilities
There is a kitchen, laundry room, shared toilet and shower.
・Room introduction
I stayed in a single room.
There were no particular problems with the room.
There are no toilets or showers as they are shared facilities.
Wi-Fi is available
・Services
The hotel will send you a message to guide you through check-in, so follow that.
You can contact them via message if you want to add an option or ask any questions.
You can book aurora tours and other tours from this hotel, and participate in tours at a discounted price.
There is a shuttle service from the hotel to the airport.
Meals are provided (room service).
Rental car service is available.
There are lots of cats!
Thoughts on the stay
The floors were generally clean, as you had to change from shoes to slippers at the entrance.
The cats in the hotel were also cute.
The hotel itself was nice and I would like to stay again next time.
One thing that was puzzling was that I never met the receptionist and didn't know where the reception was, so I was confused about that.